Hi there! I understand you're having trouble watching ads in the ZEDGE app to receive content. That can certainly block the fun experience of unlocking items. Let's get this sorted out together.

First, may I ask a couple of quick questions to tailor the help?

1. Are you using mobile data or Wi-Fi when trying to watch ads?
2. Have you checked if your app is updated to the latest version?
3. Does the app give any error message when you try to watch an ad, or does it just not play at all?

Meanwhile, here are some steps you can try that often fix ad-watching issues on Android devices like yours:

1. Update the ZEDGE app to the newest version via Google Play Store to ensure you have all recent fixes.
2. Restart your phone, which refreshes system services.
3. Clear the app cache and data:
- Go to Settings > Apps > ZEDGE.
- Tap on Storage.
- Tap 'Clear Cache' first, then 'Clear Data' (note: clearing data might log you out, so have your login info handy).
4. Check your connectivity:
- If you're on Wi-Fi, try switching to mobile data, or vice versa.
5. Reset Google Advertising ID – sometimes ad issues relate to this setting:
- Go to Settings > Google > Ads.
- Tap on 'Reset advertising ID'.
6. Uninstall and reinstall ZEDGE after the above steps.

The reset of Google Advertising ID often resolves ads not loading on Android10 and reinstalling clears any corrupted data4.

Give these a try, and let me know if the ads start working or if you see any specific error messages. Happy to help further!

Are you satisfied with the solution I provided?