[VeryFit] Lose gps - phone connection during workout

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Michael
11 months ago In VeryFit
lose gps - phone connection during workout

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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11 months ago

Hello! I understand that your VeryFit device is losing the GPS connection to your phone during workouts. Let's get this sorted out. To start, could you tell me:

1. Are you using the VeryFit app on your Windows machine or a phone connected to your WebKit browser device?
2. Have you noticed if the Bluetooth connection between your phone and device drops, or is it only the GPS signal that’s affected?
3. Did this issue start recently or have you experienced it from the beginning?

This info will help me guide you more precisely. Meanwhile, I can suggest a few common solutions that often help with GPS and connectivity issues during workouts:

Step 1: Check Bluetooth Connection
- Turn Bluetooth off and back on on your phone.
- Go to your phone’s Bluetooth settings, “forget” the VeryFit device, then reconnect it. This clears any stale connections.

Step 2: Keep the VeryFit App Active
Make sure the app is allowed to run in the background. Sometimes, operating systems pause apps when they’re not actively on screen, causing connection loss. On Windows or phone settings, check that battery saver or app background restrictions are disabled for VeryFit.

Step 3: GPS Permissions and Settings
Ensure the VeryFit app has permission to access location services and that GPS is enabled on your phone while working out.

Step 4: Restart Devices
Restart your phone and the VeryFit device to reset connections.

If these initial steps don’t help, we can look deeper at your device’s Bluetooth settings or app version and update them as needed.

Could you please confirm the above details and which steps you have tried already? This way, I avoid repeating what you’ve done and go directly to more specific fixes.

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