Hello! I understand you're having trouble with the Stop & Shop mobile app. Let’s work together to pinpoint the issue and get it resolved.

Could you please share more details about what's happening? Is the app not opening at all, or are you encountering specific errors while trying to use it? This will help me provide the best solution for your situation.

APP BUFFERS WHEN PICKED

Thanks for the additional information! Buffering in the Stop & Shop app can be quite inconvenient, but there are a few steps we can take to troubleshoot this issue.

### Here’s what you can try:

1. Close Background Apps: Sometimes, having multiple apps running can slow down performance. Try closing any other apps that are open, especially if they use the internet.

2. Restart the App: Close the Stop & Shop app completely and then reopen it. This can help refresh the app's performance.

3. Check your Internet Connection: Ensure that you have a stable internet connection. You can do this by checking if other apps or websites are loading properly.

4. Clear App Cache (if applicable): Sometimes, clearing the app's cache can resolve buffering issues. If you're using a WebKit-based app, this option may not be directly available, but you can clear your browser history, which can serve a similar purpose.

5. Update the App: Make sure that you're using the latest version of the Stop & Shop app. You can check for updates in the app store.

6. Restart your Device: If none of the above steps work, restarting your device can often resolve performance issues as well, similar to refreshing a computer.

7. Check for System Outages: Occasionally, buffering might be due to a larger outage on Stop & Shop's end. You can check their social media or website for real-time updates regarding any issues.

If the buffering doesn't resolve after trying these steps, please let me know, and we might need to explore further options or contact higher-level support. Are you satisfied with the solutions provided?