Stop & Shop Support Forums

The best of online and in-store shopping — Stop & Shop® is here for you now more than ever. We've enhanced our digital grocery shopping experience to help keep your family safe and comfortable

  • All
  • Today
  • Week
  • Month
  • Year
  • All
  • Solved
  • Pinned
  • Closed
  • Most Likes
  • Most Comments
J
Joanne Amico
avatar
4 Points 0 Followers
Joanne Amico
1 week ago In Stop & Shop

Cannot log in on phone to get gas points

5
0
33
D
Donna Lee Eannuzzo
avatar
2 Points 0 Followers
Donna Lee Eannuzzo
2 months ago In Stop & Shop

Cannot access my account. Message states my access has been temporarily restricted.

3
0
113
E
EDWINA M STICHAUNER
avatar
2 Points 0 Followers
EDWINA M STICHAUNER
2 months ago In Stop & Shop

I cannot get into site to see ad or redeem my points

3
0
112
J
Jo Ann LaMar
avatar
3 Points 0 Followers
Jo Ann LaMar
2 months ago In Stop & Shop

Can’t reset password

4
0
110
G
Geri madigan
avatar
4 Points 0 Followers
Geri madigan
2 months ago In Stop & Shop

App telling me only 2 corned beef allowed but wont let me reduce the number for them or other items

5
0
107
A
Andrea savicki
avatar
2 Points 0 Followers
Andrea savicki
4 months ago In Stop & Shop

App disappeared from phone

3
0
141
R
Richard M. Golden
avatar
2 Points 0 Followers
Richard M. Golden
7 months ago In Stop & Shop

Connection only works for less than 5 seconds... I have not been able to redeem Gold points.

3
0
188
D
Deborah Berwick
avatar
4 Points 0 Followers
Deborah Berwick
8 months ago In Stop & Shop

Cannot look up prices

5
0
227
A
Audrey Olander
avatar
4 Points 0 Followers
Audrey Olander
8 months ago In Stop & Shop

It says I am blocked when I try to bring up Stop & Shop. Are you having a problem there at S&S or i

5
0
457
D
David Benedict
avatar
6 Points 0 Followers
David Benedict
9 months ago In Stop & Shop

Not able to log on S&S with my computer.

7
0
471
M
Marlene
avatar
4 Points 0 Followers
Marlene
10 months ago In Stop & Shop

Stop & Shop app keeps charging me for an item I don't buy

5
0
307
K
Keith caruana
avatar
2 Points 0 Followers
Keith caruana
10 months ago In Stop & Shop

My app icon disappeared… when I go to App Store it shows open and I can see my acct.. but no app…

3
0
313
K
Kristen
avatar
4 Points 0 Followers
Kristen
1 year ago In Stop & Shop

My reward points are missing! They were not set to expire until 5/31/2025. The were gone 5/21

5
0
523
N
NATALIE FORLEO
avatar
4 Points 0 Followers
NATALIE FORLEO
1 year ago In Stop & Shop

STOPAND SHOP MOBILE APP NOT WORKING

5
0
298
F
Fran
avatar
7 Points 0 Followers
Fran
1 year ago In Stop & Shop

Cannot pull up Stop & Shop coupons

8
0
434
Solved & Closed
F
Fran Breen
avatar
14 Points 0 Followers
Fran Breen
1 year ago In Stop & Shop

I cannot access any of the coupons on Stop & Shop website

15
2
381
C
Carol G
avatar
2 Points 0 Followers
Carol G
1 year ago In Stop & Shop

weekly ad will not display in print view and i, umable to click on dgital coupons

3
0
246
C
Christina Cameron
avatar
2 Points 0 Followers
Christina Cameron
1 year ago In Stop & Shop

Can’t clip coupons or check on rewards

3
0
299
J
Joyce Porter
avatar
2 Points 0 Followers
Joyce Porter
1 year ago In Stop & Shop

Cannot place order on Stop & Shop online.

3
0
367
D
Divine
avatar
2 Points 0 Followers
Divine
1 year ago In Stop & Shop

App is not downloading, why

3
0
350
M
Michele Monsky
avatar
4 Points 0 Followers
Michele Monsky
1 year ago In Stop & Shop

My app no longer shows my past purchases

5
0
398