Hi there! I understand you’re having trouble pulling up Stop & Shop coupons. Let’s see if we can get this sorted out. Could you let me know if you’re trying to access the coupons through the Stop & Shop app or the website? Also, have you experienced any error messages, or is it just not loading for you?

I’m using the Stop & Shop app and then it just freezes when I go to the coupons

Thanks for the information! Let's try a few steps to resolve the issue of the Stop & Shop app freezing when you access the coupons.

1. Restart the App: First, try completely closing the Stop & Shop app and then reopening it. To do this, double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view your open apps, then swipe up on the Stop & Shop app to close it.

2. Check for App Updates: Make sure the app is up-to-date. Open the App Store, go to your profile by tapping the icon in the top-right corner, and scroll down to see if there's an update available for the Stop & Shop app.

3. Clear App Cache: Sometimes, clearing the app's cache can help with freezing issues. If the app allows you to do that, follow the prompts, or you may need to uninstall and reinstall the app if unclear.

4. Free Up Storage: If your device's storage is nearly full, it might cause apps to freeze. Go to Settings > General > iPhone Storage to free up space if necessary.

5. Reinstall the App: If the app continues to freeze, uninstall the app and then reinstall it from the App Store to ensure you have a fresh version of it.

If you've tried these steps and the issue persists, it may help to check if there are any known issues with the app at the moment. Let me check for any current outages or troubles reported for the Stop & Shop app.

Just one moment, please.

Cannot pull up Stop & Shop coupons

Thank you for your patience! Since you’re still experiencing issues with the Stop & Shop app freezing when trying to access coupons, let’s try a few more things:

1. Check Internet Connection: Make sure your iPhone is connected to a stable internet connection, whether that’s Wi-Fi or cellular data. Sometimes, a poor connection can cause apps to freeze.

2. Reset Network Settings: If your connection seems fine, resetting your network settings can help. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will reset your Wi-Fi networks, so make sure you have your passwords handy.

3. Contact Support: If none of the above steps work, it might be worthwhile to contact Stop & Shop customer support directly through the app or their website. They might have specific solutions for their app or could confirm if there are any ongoing issues with the coupon feature.

Are you able to try these steps? Let me know how it goes or if you need further assistance!

Cannot pull up Stop & Shop coupons