[YEEDI] Not mopping

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Sue S Bodwin
10 months ago In YEEDI
not mopping

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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10 months ago

Hi! I understand your YEEDI app’s mopping function isn’t working. Let’s figure this out together. To get started, could you tell me more about what exactly is happening? For example, is the mop not dispensing water, or is the robot not moving during mopping, or is there an error message showing up in the app?

In the meantime, here are some common checks to start with:

1. Check the water tank. Is the water tank filled with enough water? Sometimes the mopping function won’t activate if the water is depleted.
2. Inspect the water outlet on the mop unit. Ensure it’s not clogged or blocked, which could prevent water from coming out.
3. Verify that the mop cloth is properly attached and not too dry or too dirty.
4. In the app, make sure the mopping mode is activated properly, sometimes toggling it off and on again helps.
5. Restart the YEEDI app and the robot to refresh the connection.

If you’ve already tried these, just let me know which ones, and we can dig a little deeper with more advanced steps. Also, if there’s any error message or unusual behavior, that info would be very helpful.

Looking forward to your reply!

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