[Zoo 2] Cannot get into game the screen is looks like clouds over zoo park

B
Betty Davis
5 months ago In Zoo 2
Cannot get into game the screen is looks like clouds over zoo park

Comments

user
avatar
56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

View Profile
5 months ago

Hi there! I understand you’re having trouble getting into Zoo 2 on your Kindle, and the screen just looks like clouds over the zoo park. Let’s see what we can do to get you back into the game.

To clarify, when you say the screen looks like clouds, does it seem like the game is stuck on a loading or splash screen, and it doesn’t proceed further? Also, have you tried any steps already, such as restarting the app or your device?

Meanwhile, here’s a good place to start:

1. Force close the app: On your Kindle, open the multitasking screen (usually by tapping the square or using the gesture for recent apps), then swipe away Zoo 2 to close it completely.

2. Restart your Kindle: Hold down the power button and select restart, or power off and turn back on to clear any temporary glitches.

3. Check your internet connection: Sometimes a poor connection can cause the game to hang on loading screens, so ensure your Wi-Fi or mobile data is stable.

4. Clear the app cache:
- Go to Settings > Apps > Zoo 2
- Tap Storage > Clear Cache (don’t clear data yet as that may remove your progress unless it’s backed up).

5. Update the app: Make sure Zoo 2 is updated to the latest version from the Amazon Appstore on your Kindle.

If none of those work, you could try uninstalling and reinstalling the app. When you reinstall, the game usually asks if you want to continue your previous saved game or start over, so your progress should remain safe if you linked it to an account.

If you can let me know what you've tried or if you see any error messages, that would help me guide you better.

Are you able to try these steps and tell me how it goes?

Leave a comment