Hi! I’m Frank Taylor. I understand you’re having trouble loading the weekly circular in your ShopRite account. Let’s get this sorted out together.

To start, could you please tell me:
- Are you using the ShopRite app or accessing the circular through the website on your Windows 10 device?
- Have you noticed any error messages or does it just keep loading without showing the flyer?
- Have you tried any fixes so far, like restarting or refreshing the page?

Meanwhile, here are some simple steps we can try to fix the issue:

1. Refresh or Reload: Sometimes just refreshing the browser page or reopening the app can help load the circular properly.

2. Clear Cache and Cookies: Your browser might be holding onto old data. On WebKit-based browsers, go to your browser settings > Privacy and clear cache and cookies. Then try loading the circular again.

3. Disable Ad Blockers or Extensions: Some users have had issues where ad blockers prevent the weekly circular from loading. Try disabling any ad blockers/extensions temporarily and reload the page.

4. Update the App or Browser: If you’re using the app, make sure it’s updated to the latest version. For the browser, ensure you are running the latest update available for your WebKit browser on Windows 10.

If none of those work, we can next check advanced settings or see if there’s a known service issue.

Let me know what you’ve tried or what you observe, and I’ll guide you from there!