Hi! I understand your Lovense Remote app crashes when you're sending messages, but you're able to receive them fine. Let’s work together to fix this.

To get started, could you tell me:

- Are you using the web app or the standalone app on your Windows 10 device?
- Have you noticed if the crash happens every time you send a message, or only sometimes?
- Have you tried any steps already like restarting the app or your computer?
- Are you connected to a stable internet connection during this?

In the meantime, here are some initial troubleshooting steps to try:

1. Restart the App and Device
Close the Lovense Remote app completely and restart your Windows PC to clear any temporary glitches.

2. Clear Browser Cache (If using WebKit browser)
Since you’re on WebKit, clearing the browser cache and cookies can fix unexpected behavior:
- Go to your browser settings.
- Find "Clear browsing data."
- Select cached images and files, and cookies.
- Clear them and reload the app.

3. Check for App or Browser Updates
Make sure your browser and Lovense Remote app (if using the standalone one) are up to date. Older versions might have bugs causing crashes.

4. Test Internet Connection
A spotty network can cause issues sending messages. Try switching to a wired connection or a different Wi-Fi network to see if it improves stability.

5. Reinstall the App (If you use the Lovense Remote standalone app)
Uninstall the app completely, reboot your machine, then reinstall the latest version from the official Lovense site.

If after these steps the app still crashes specifically when sending messages, it might be linked to a bug with the message sending process itself. I’ve seen reports where app crashes caused message data corruption or contact issues, so this might require a deeper look or a bug fix update from Lovense1.

Let me know how these steps go or if you’ve tried any already. I’m here to help you get this sorted smoothly! Are you satisfied with the solution I provided so far?