Hi there! I see you’re getting a message saying “unable to connect to server” with Lovense Remote on your Android device using WebKit. Let’s try to get this sorted out together.

To start, could you tell me if this happens immediately when you open the app, or after a certain action like trying to log in or connect to a device? Also, do you have a stable internet connection when this shows up?

In the meantime, here are some steps that usually help fix this issue:

1. Check Internet Connection: Confirm your Android device is connected to a stable Wi-Fi or mobile data network. Sometimes switching briefly to another network and back can help refresh the connection.

2. Restart Your Device: Sometimes a restart of your Android device clears temporary glitches in network services that might block app connections.

3. Update the App: Make sure you have the latest version of Lovense Remote installed. Updates often fix bugs related to connectivity.

4. Clear App Cache and Data: On Android, go to Settings > Apps > Lovense Remote > Storage and clear cache. If the problem persists, try clearing data (note you may need to log in again).

5. Check Server Status: Sometimes servers may be down temporarily. If possible, check online forums or social media for any announcements from Lovense about server outages.

6. Reinstall the App: Uninstall Lovense Remote completely, then download and reinstall it from the official source to ensure a fresh, clean install.

If you have already tried some of these, please let me know which ones to avoid repetition. Also, if you could share any error codes or the precise message wording, that would help me pinpoint the issue better.

Are you connected via VPN or any firewall app that could be blocking connections? Sometimes security settings interfere with the app reaching the server.

Let me know these details, and we’ll take the next steps from there!

When I make a new account I log into the new account and the app says unable to connect to server

Thanks for the extra details! So, you create a new Lovense Remote account, but when you try to log in to that new account, it says “unable to connect to server.” Got it.

Since this happens right at login with a new account, it suggests either a network connection problem or possibly an issue with the app communicating with Lovense’s servers related to account creation or login.

Here’s what I recommend as the next steps:

1. Double-check your internet connection — Even though you might be connected, there can sometimes be restrictions or poor signals that block server communication. Try switching between Wi-Fi and mobile data to see if one works better.

2. Avoid VPN or proxies — If you’re using a VPN or proxy service, try disabling it temporarily as it can interfere with server access.

3. Clear app cache and data — Since you have a new account, clearing app data can refresh any stored info that might cause login problems.
- Go to Android Settings > Apps > Lovense Remote > Storage > Clear Cache and Clear Data.
- Launch the app again and log in.

4. Try using the web version (if available) to log into your new account through your browser on your Android device to see if it's an app-specific issue.

5. Make sure the app is fully updated — Even if you just installed it, double-check the Google Play Store for any pending updates.

6. Try creating the new account from a different device (if possible) — Just to rule out device-specific issues.

If all the above fail, the issue could be on the server side or with account verification. In that case, you might want to contact Lovense support directly at [email protected] for specific help with your account creation issue.

Let me know if you’ve tried any of these already or if something changes after trying them! I’m happy to help you troubleshoot further. Are you satisfied with this approach so far?