[Love Spouse] Added 2 devices to phone. I can chose witch device to operate but both are working at the same time.

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Lucky
1 year ago In Love Spouse
Added 2 devices to phone. I can chose witch device to operate but both are working at the same time.

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 year ago

Hello! I understand you're having an issue where both devices are operating at the same time, even though you can choose which one to control. Let's see if we can get this sorted out together.

First, could you please clarify whether both devices are registered with the Love Spouse app, and if you have followed the steps to control each device individually? Sometimes, devices can be set up to work simultaneously if they are selected to do so.

To help you manage the devices, here are a few steps you can try:

1. Select the Device: Make sure to specifically select one device in the app before using it. This should typically disable the other device while you control the one you've selected.

2. Check Device Settings: Go to the settings in the Love Spouse app. Look for any options related to simultaneous control or multiple device management. Sometimes there are settings that allow you to adjust how devices operate together.

3. Reboot the App and Devices: Sometimes restarting the app or the devices helps. Close the Love Spouse app completely and turn off the devices. Turn them back on and reopen the app.

4. Distance Requirement: Ensure the devices are within the required range, usually within 49 feet, as too much distance can sometimes cause connection issues1.

5. Contact Support: If the issue persists, we can explore contacting support. You could send an email to Love Spouse-Remote Connection support at [email protected] for more direct assistance.

Please let me know how these steps work for you, or if you need further assistance! Are you satisfied with the solutions I provided?

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