Hi! I understand you're having trouble upgrading the arms of your avatars and skins in Archery Clash, and you also mentioned being downgraded even though you were ranked #1. That sounds confusing, and I want to help get to the bottom of it.

To start, can you tell me a bit more about the problem? For example:
- Are you getting any error messages when you try to upgrade?
- Is the upgrade button not responding or greyed out?
- Did this happen after a recent app update or login from a different device?
- Regarding the downgrade, do you mean your rank in the game’s leaderboard dropped unexpectedly?

Meanwhile, here’s a general approach to tackle upgrade and inventory issues in Archery Clash on Windows:

1. Restart the app: Close and reopen Archery Clash to refresh your session.
2. Check internet connection: A poor connection may cause upgrades or rank updates to fail.
3. Verify game version: Ensure you are running the latest version of Archery Clash as older versions sometimes have bugs affecting inventory or upgrades.
4. Clear cache/data: In Windows, clearing temporary app files can fix stuck upgrade buttons or missing inventory items.
5. Re-login: Log out of your account and log back in to sync your data from the server.
6. Check official channels: Some players have reported inventory and upgrade bugs recently after updates, so verifying if there is a known issue might help. There are community reports about issues with weapon upgrades and inventory glitches in recent posts on the Archery Clash Facebook group. For example, many users have experienced sudden empty inventory or forced upgrades on login1.

If none of these help, it might be a temporary server or sync issue on Voodoo’s end. In that case, contacting Archery Clash's support at [email protected] with your account details can get you further assistance.

Could you please confirm what troubleshooting steps you’ve tried so far? That will help me tailor my advice better. Also, let me know if you want help with clearing cache or checking for updates specifically.

Are you satisfied with this initial guidance? I'll gladly dive deeper or assist further based on your response.