[Archery Clash!] I paid for pods and only got 2 things not 3, also the free pod doesn't open after watching the add

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Lissa
1 year ago In Archery Clash!
I paid for pods and only got 2 things not 3, also the free pod doesn't open after watching the add

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Charlotte Green

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1 year ago

Hi there! I’m sorry to hear that you’re having trouble with the pods in Archery Clash! It can be frustrating when things don’t go as expected. Let’s work through this together.

First, could you clarify whether you purchased a specific set of pods and expected more items than what you received? Also, regarding the free pod, does the app give you any error messages when trying to watch the ad, or does it just not respond?

### Here’s a step-by-step guide for troubleshooting:

1. Check Your Purchase:
- Make sure that the purchase was successful. You can check your purchase history in the Google Play Store to verify the transaction.

2. Restart the App:
- Try closing the Archery Clash app completely and then reopening it. This often fixes minor glitches.

3. Clear Cache and Data:
- Go to your device's Settings > Apps > Archery Clash. Tap on Storage, then clear the cache. If the problem persists, you can clear the data, but keep in mind this may reset your game settings.

4. Update the Game:
- Ensure that you are using the latest version of the game. Check the Google Play Store for any available updates and install them if necessary.

5. Reinstall the App:
- If these steps don’t work, uninstall Archery Clash and then reinstall it from the Google Play Store. This can resolve deeper issues.

6. Check Ad Settings:
- For the free pod not working, sometimes game ads might not load due to internet connectivity issues or ad availability limitations. Ensure you’re connected to a stable internet connection.

If you still experience issues after trying these steps, please let me know, and we can look into escalating this matter. You can also reach out to Archery Clash support via email at [email protected] if needed.

Are you satisfied with the solution I provided?

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