Hi there! I'm sorry to hear that the Whataburger app is giving you trouble. Let's work together to get this sorted out.

First, I’d like to check if there’s a way to help you cancel that order. Typically, if the app is frozen, you might want to try force-quitting it and then restarting it. Here’s how to do that on your Windows device:

1. Close the App: Right-click on the app in your taskbar and choose "Close window" or simply use Alt + F4.
2. Restart the App: Open the Whataburger app again. Sometimes, a simple restart can clear up any issues.

If you still can't access the app, you may want to cancel your order by contacting the Whataburger customer support directly. Here’s what you can do:

- Call the customer service line or reach out via email at [email protected] to explain the situation. They can help you cancel the order, even if the app isn't functioning properly.

Unfortunately, orders cannot be modified or updated within the app1, so contacting customer support will be your best option.

Please let me know if this solution works for you, or if you need any further assistance!