Hi there! I understand you’re having trouble with QR codes in Video Star. Let’s figure this out together.

Can you tell me more about the specific issue you’re facing? For example, are you unable to scan QR codes, or is there an error message appearing when you try to use them? Also, have you tried scanning different QR codes, or is it just one specific code that’s not working? Any extra details can help us troubleshoot this better!

Like when I input my qr code it just closes my app

Thanks for sharing that detail! It sounds like the Video Star app is crashing when you try to input your QR code. Let’s try a few steps to troubleshoot this issue together. Here’s what you can do:

1. Force Close the App:
- Double-tap the Home button (or swipe up from the bottom of the screen if your iPhone doesn't have a Home button) to view all open apps.
- Swipe left or right to find the Video Star app, then swipe it up to close it.

2. Restart Your iPhone:
- Press and hold the Power button until you see the slider.
- Drag the slider, then wait 30 seconds for the device to turn off.
- After your device powers off, press and hold the Power button again until you see the Apple logo.

3. Check for App Updates:
- Open the App Store, tap on your profile icon at the top-right corner.
- Scroll down to see if there’s an update available for Video Star. If there is, go ahead and update the app.

4. Reinstall the App:
- If the issue persists, uninstall Video Star by pressing and holding the app icon until it jiggles, then tap the "X" to delete it.
- Reinstall it from the App Store.

If you’ve gone through these steps and the issue is still happening, it might be worth checking the support page directly as well. You can reach Video Star support by tapping the "?" button in the app, then pressing "Support." If you're still having problems after that, you can also email them directly at [email protected] for more targeted assistance 2.

Let me know if any of these steps help or if you need further assistance! Are you satisfied with the solution I provided?

QR CODES ARENT WORKING