Hi there! I see you're having trouble with the Frisbee app not accepting receipts, showing an error about reading the date and/or total. Let’s work through this so you can get those receipts uploaded successfully.

To start, could you tell me if the receipts are clear and fully visible in the photos you’re uploading? Sometimes the app struggles if the date or total is obscured, blurry, or folded on the physical receipt. Also, are these receipts recent or older ones? Frisbee might have limitations on which receipts it accepts.

Meanwhile, here are some steps you can try to resolve the date/total reading issue:

1. Make sure the entire receipt is flat and well-lit when taking the picture.
2. Focus specifically on the sections showing the date and total amount — try to hold steady so they appear sharp.
3. If the receipt is long, take multiple pictures covering all necessary parts (date, total, merchant name).
4. Check that you haven’t uploaded the same receipt before since duplicate upload attempts are not accepted.
5. Try uninstalling the Frisbee app and reinstalling it to ensure you’re using the latest version, as this sometimes resolves scanning issues.

If you’ve already tried these things, could you let me know what kind of receipts you’re uploading (store receipts, online orders, etc.), and if the problem happens with all receipts or just some? That will help me narrow down other possibilities.

Looking forward to your reply! We’ll get this fixed.