[Frisbee] I need to change my email the old one isn’t working

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Lindy ybarra
6 months ago In Frisbee
I need to change my email the old one isn’t working

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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6 months ago

Hi! I understand you want to change the email associated with your Frisbee app account because the old one isn’t working. To help you best, can you let me know if you can still access your Frisbee account using the old email login, or are you completely locked out? Also, have you tried changing the email within the app settings already?

Meanwhile, here’s a general way to proceed for changing email in apps like Frisbee on your iPad:

1. Open the Frisbee app.
2. Look for a Profile or Account section (usually accessed from a menu or your profile icon).
3. Check for an option to Edit Profile or Account settings.
4. See if there's a field to change your email address directly, and enter your new email there.
5. Save the changes.

If that option is not available, or you can’t log in at all, the next best step is to contact Frisbee Support directly. They can assist in updating your email address on your account securely. You can submit a service request through their support portal by clicking the profile icon or going to their request page where you provide your details and explain the situation.

Here is the link to submit a request to Frisbee Support:
https://frisbee.zendesk.com/hc/en-us/requests/new

Make sure to provide your current email, new email, and a phone number linked to the account (if requested). This allows them to validate your identity and update your email safely.

Please let me know what you’ve tried so far, and I’ll guide you from there! Are you able to access your account now?

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