[QuikTrip] Not working for purchasing gas at the pump

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Bernardo
4 months ago In QuikTrip
Not working for purchasing gas at the pump

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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4 months ago

Hi! I understand you're having trouble purchasing gas at the pump using the QuikTrip app on your Android 10 device with the WebKit browser. Let’s try to get this working for you.

First, can you share a bit more detail?
- Are you able to open and log into the QuikTrip app without issues?
- At what point does the gas purchase fail? Does the pump fail to unlock, or does the payment not go through?
- Have you tried making a purchase inside the store to verify if your payment method is working?
- Have you recently updated the app or your device?

In the meantime, here are some quick troubleshooting steps that often resolve this issue:

1. Restart the App and Device
- Close the QuikTrip app completely (swipe it away from recent apps).
- Restart your Android device to clear temporary glitches.

2. Check for App Updates
- Go to the Google Play Store and see if the QuikTrip app has any pending updates. Updating can fix known bugs.

3. Clear App Cache and Data
- Go to Settings > Apps > QuikTrip > Storage.
- Tap “Clear Cache” first, then try again.
- If that doesn’t work, try “Clear Data” (note: you’ll need to log back in).

4. Verify Payment Method
- Confirm your stored payment method in the app is valid and has sufficient funds.

5. Check Network Connection
- Make sure you have a stable internet connection (Wi-Fi or mobile data).

6. Try a Different Pump
- Sometimes connectivity issues with specific pumps cause failures. Try another pump if available.

If these steps do not help, sometimes the “pay at the pump” feature itself has intermittent outages or issues on a particular day or station, based on recent user reports1.

Alternatively, as a temporary workaround, you could purchase gas inside the store with the app or a card to ensure you can still get fuel2.

Let me know what you’ve tried already and the error or behavior you're encountering. That way, I can help you better or advise on next steps!

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