[QuikTrip] Error at pump after scanning pump qr code. Says pump is not in geographic region

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Walter Sexauer
1 year ago In QuikTrip
Error at pump after scanning pump qr code. Says pump is not in geographic region

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Charlotte Green

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1 year ago

Hi there! I understand you're encountering an issue at the pump after scanning the QR code, and it's saying the pump is not in your geographic region. Let's troubleshoot this together.

1. Check Your Location: First, please ensure that your device is using the correct location services. Make sure your GPS is enabled and that the QuikTrip app has permissions to access your location. You can do this by going to your device settings, finding the QuikTrip app, and checking location permissions.

2. Try Restarting the App: Sometimes, simply closing and restarting the QuikTrip app can resolve minor glitches. Give that a try and attempt to scan the QR code again.

3. Reconnect to the Internet: If you’re on a mobile network, consider switching to Wi-Fi, or vice versa, as network issues might also impact the app's ability to confirm your location in relation to the pump.

4. Clear Cache: If the above steps don’t work, you can clear the app’s cache. Go to Settings > Apps > QuikTrip > Storage and clear cache. This can often rid the app of any temporary issues.

5. Check for Updates: Ensure that your QuikTrip app is updated to the latest version available, as updates may provide bug fixes.

If you still experience the problem after trying these steps, it might be beneficial to contact QuikTrip support through [email protected] for further assistance.

Are you satisfied with the solution I provided, or would you like further guidance?

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