Hi! I understand your Vivid app is not starting and just shows the V logo. Let me help you get it working again.

To start, could you tell me a bit more? For example, does it stay on the logo screen indefinitely, or does it try to load and then close? Have you recently updated the app or your device? Also, are you using the app on your phone or in another setting, like a car head unit?

In the meantime, here are some straightforward steps to try:

1. Force close the app:
- Go to your Android device Settings > Apps > find Vivid app > tap Force Stop.
- Then reopen the app and see if it proceeds past the logo.

2. Clear the app cache:
- In the same App info screen, tap Storage > Clear Cache only (not Clear Data yet).
- Reopen the app and check.

3. Restart your device:
- A simple device reboot can often resolve startup hangs.

4. Check for app updates:
- Open Google Play Store > My apps & games > Update Vivid if an update is available.

If none of these work, since your device is on Android 10 with WebKit, it might be an app compatibility issue or a deeper software glitch. In that case:

- Try clearing app data (this will reset the app settings but won't delete your account data if it's cloud-backed). Go to Settings > Apps > Vivid > Storage > Clear Data, then try again.

- If the app still won’t load beyond the logo, it might be worth uninstalling and reinstalling the app.

Let me know what you've tried so far, and if these steps help or if we need to dig deeper!

The app won't even turn on, just shows the V that's it.