To address your issue of having purchased five 10ks but only receiving two, follow these steps:

1. Check Transaction Details: Verify your purchase transaction details in the WePlay app or your app store receipts. Ensure that the order shows five 10ks purchased.

2. Inspect Your Account: Log into your WePlay account and check if there's any indication of pending or unprocessed purchases. Sometimes, purchases can take time to reflect or get processed.

3. Contact Customer Support: Reach out to WePlay's customer support. You can usually find the contact option within the app under settings or help. Provide them with all relevant details, including your order confirmation and any screenshots that prove you purchased five 10ks.

4. Monitor Your Payment Method: Make sure that the payment for all five 10ks has been successfully processed. If you see any issues with the transaction, it could help expedite your claim when speaking with customer support.

5. Follow Up Ashore: If you do not receive a prompt response from customer support, follow up after a reasonable time (typically 48 hours) to ensure your issue is being addressed.

6. Community Forums: Visit relevant online forums or social media groups for WePlay users. Sharing your experience can sometimes provide additional insights or resolution paths, as others may have faced similar issues. You can explore groups or threads pertaining to WePlay issues on platforms like Reddit or Facebook - learn more - learn more.

By following these steps, you should be able to resolve the discrepancy with your 10k purchases.

I purchased 5 10ks yesterday but I only got 2

To resolve the issue where you've purchased five 10ks but only received two, follow these detailed steps:

1. Verify Purchase Confirmation:
- Open the WePlay application and check your purchase history or account transactions to confirm that the order for five 10ks is reflected accurately.

2. Check Payment Method:
- Ensure that your payment method has been charged for all five items. Look for a transaction receipt or confirmation from your payment service or bank.

3. Restart the App:
- Sometimes, simply restarting the application can refresh your account details and reflect any missing items. Close and reopen the WePlay app.

4. Look for Updates:
- Make sure your WePlay app is updated to the latest version available. Sometimes issues with purchases are resolved in newer updates. Check the App Store for any available updates.

5. Contact Customer Support:
- Reach out to WePlay's customer support through the app:
- Go to settings or help section within the app.
- Look for “Contact Support” or “Submit a Request”.
- Provide details such as your account information, purchase transaction, and a description of the issue (missing 3 10ks).
- Consider including screenshots of your purchase confirmation and transaction history to expedite the resolution.

6. Document Everything:
- Keep a record of all correspondence with customer support, including dates and times of contact, for future reference.

7. Community Assistance:
- Search forums or community groups on platforms like Reddit or Facebook where other WePlay users discuss similar issues. They may provide insights or suggest alternate solutions that worked for them - learn more - learn more.

8. Follow Up:
- If you don’t hear back from customer support within a few days, follow up to ensure your concern is being handled.

By following these steps, you should be able to either receive the remaining 10ks or get a satisfactory resolution for your issue with WePlay.