Hi there! I understand that you’re having trouble getting the WePlay app to open on your iPhone. Let’s work together to figure this out.

First, could you let me know if you’re seeing any error messages when you try to open the app, or does it just fail to open completely? Additionally, have you recently updated your iPhone or the app itself?

Here are a few preliminary steps we can try:

1. Restart your iPhone: Sometimes a simple restart can resolve app issues. To do this, press and hold the side button along with the volume button until you see the slide to power off. After it powers down, turn it back on.

2. Update the WePlay app: Ensure you have the latest version of the WePlay app. Open the App Store, tap on your profile picture in the top right corner, and scroll down to see pending updates.

3. Check for iOS updates: Go to Settings > General > Software Update to see if there's an update available for your iPhone.

4. Reinstall the WePlay app: If the app still doesn’t open, you might want to try deleting and reinstalling it. Press and hold on the WePlay app icon until it jiggles, then tap the ‘X’ to delete it. After that, go to the App Store and download it again.

Let me know how these steps go, and we can proceed accordingly!