Hi! I understand you're trying to reset your Zalo password but not receiving the SMS verification code on your US phone number (+1 714 715 2309). Let’s work through this together.

First, I'd like to confirm a few details to assist you better:
- Have you tried requesting the verification code multiple times? Sometimes, entering the wrong number several times can temporarily block sending codes.
- Are you currently located in the US or using the number there?
- Is your phone carrier currently receiving SMS from short codes or international numbers?

Here is a step-by-step process you can try based on common issues here:

1. Double-check your phone number: Make sure you enter your phone number exactly with the country code +1 and the full 10-digit number.

2. Network and SMS delivery: Ensure your phone is in an area with good mobile reception and that SMS messages from unknown or short-code numbers are not blocked by your carrier or phone settings.

3. Wait before retrying: If you entered the wrong code or number multiple times, wait about 24 hours before trying again as Zalo may block repeated attempts for security.

4. Try password recovery via call: If SMS verification is not working, Zalo sometimes offers an alternative where they call your phone with the verification code. Check if you can select the "Receive a call" option during the password reset process.

5. Restart your device: Sometimes simply restarting your phone can help refresh network connections.

6. Contact your carrier: Verify that your carrier allows receiving international SMS or calls, as Zalo's numbers may be considered international or short codes.

7. App and account settings: If you have access to the Zalo app on another device, check account recovery options or update contact details.

If you continue to get an error or no message, it is possible that Zalo has restrictions or issues with US phone numbers recently, as some users reported problem messages like “error [1000010]” when trying from the US1.

In that case, you could try the following:

- Use the Zalo web/app interface to select "Forgot Password," then choose alternative verification methods like email verification if available.
- Reach out directly to Zalo support by emailing [email protected] to explain your case and request manual verification assistance.

Would you let me know if any of these options are possible for you, or if you tried some already? That way, I can suggest next steps accordingly!