Hello! I understand you're having trouble entering the latitude and longitude for your house in the ProWeatherLive Edit Devices section, and you're encountering an "Invalid data" error. That can definitely be a bit puzzling. To help you better, could you please answer a couple of quick questions?

1. How exactly are you entering the latitude and longitude? (For example, are you typing decimal degrees like 40.7128 and -74.0060?)
2. Are you sure the values you're inputting fall within valid ranges? (Latitude should be between -90 and 90, longitude between -180 and 180.)
3. Is there any specific format mentioned in the input fields or a required number of decimal places?

Often, this error happens because the latitude or longitude values are outside the acceptable range, or their positions get swapped by mistake — like entering longitude where latitude should be, or vice versa1.

Once you confirm these details, I can guide you through entering the data correctly step-by-step. Would you mind sharing what values you're trying to input right now?

Entered the following data: 51.588052 (latitude) and 4.459693 (longitude)

Thanks for sharing the coordinates! The values 51.588052 for latitude and 4.459693 for longitude look perfectly valid since they fall within the proper ranges (latitude between -90 and 90, longitude between -180 and 180). So, the "Invalid data" error might be due to one of the following reasons:

1. Formatting: Does the input field require a specific format like using a comma instead of a dot for decimals? Also, check if spaces or extra characters accidentally got entered.
2. Field Mix-up: Double-check that you are putting latitude in the latitude field and longitude in the longitude field, as swapping these can trigger errors.
3. Field Validation: Sometimes these input boxes have character limits or expect coordinates to be rounded to a certain number of decimal places.
4. Browser Issue: Since you are using WebKit on Windows 10, try refreshing the browser or clearing its cache and cookies, as stale data can cause glitches.
5. Application Version: Make sure your ProWeatherLive software or web app is up to date, as older versions can have bugs with input validation.

Would you be able to verify the above points? Also, can you tell me:
- Which exact ProWeatherLive interface are you using? (e.g., website, desktop app)
- Are you getting this error immediately after typing the values or upon saving?

I can help you walk through fixes based on your answers.

Using Windows 11 on a laptop. Browser = Brave. Website visited: https://proweatherlive.net/devices. At once after confirming the data required the error message pops up. One item, on the page is still blank: The Device MAC. How to retrieve this?

Thanks for the extra details—that helps a lot! Since you're on Windows 11 using the Brave browser and working directly on the ProWeatherLive website, and the "Invalid data" error pops up immediately after submitting the form, the missing Device MAC field might be the culprit. Many systems require the MAC address—a unique identifier for your device's network interface—in order to register it properly.

Here’s how you can retrieve your device's MAC address on your Windows 11 laptop:

1. Open Command Prompt:
- Press the Windows key, type "cmd", then hit Enter.

2. Run the command to show network info:
- Type ipconfig /all and press Enter.

3. Find the MAC address:
- Scroll through the results and look for your active network adapter (like "Wi-Fi" or "Ethernet").
- Look for the line labeled “Physical Address” — this is your MAC address, displayed as six pairs of characters separated by hyphens or colons (e.g., 00-1A-2B-3C-4D-5E).

Once you have the MAC address, enter it into the Device MAC field on the ProWeatherLive devices page and then try submitting the form again.

A quick note:
- Make sure you type the MAC address exactly as shown, with or without hyphens/colons depending on what the form expects (usually hyphens are fine).
- If the MAC address field is required but left blank or invalid, the system might block saving your device and give you the invalid data error.

Try this and let me know how it goes! If the problem persists, I can guide you through some browser troubleshooting or deeper validation checks. Are you satisfied with this solution so far?

After using the MAC Device data in the form still the same error pops up: Invalid data

Thanks for trying that out and letting me know the error persists. Since the MAC address is now filled in and valid but you're still getting the "Invalid data" message instantly, it suggests that something else in the form data or validation is causing this issue.

Let's try the following steps next:

1. Check Each Field for Formatting or Hidden Characters:
Sometimes, hidden spaces or special characters accidentally copied into fields cause validation to fail. Try deleting and retyping the latitude, longitude, and MAC address manually without copy-pasting.

2. Validate the MAC Address Format:
Confirm whether the website wants the MAC address in uppercase, lowercase, or with colons : instead of hyphens -. For example:
- Correct formats could be 00-1A-2B-3C-4D-5E or 00:1A:2B:3C:4D:5E.
Try switching these formats and retry submitting.

3. Test Another Browser or Incognito Window:
Sometimes browser extensions or cached data in Brave can interfere. Please try:
- Opening a private/incognito window in Brave and entering the data there.
- Alternatively, use another browser like Edge or Chrome to see if the problem persists.

4. Check for Required Additional Fields or Validation Rules:
The form might require extra data you might have missed, like a Device Name, or have field-specific validations (e.g., no special symbols). Make sure all required fields are filled.

5. Clear Browser Cache and Cookies:
Cache issues sometimes cause form submission glitches. Clearing cache and cookies often fixes these quirks.

6. Look for Error Details:
After clicking submit and seeing the "Invalid data" error, check if any specific field is highlighted or if an error message tooltip points to a particular problem.

If after these steps the error remains, the issue may be on the server-side or due to a bug in the ProWeatherLive website’s validation logic.

As a last resort, I recommend sending your case with screenshots of the filled form fields and error message via email to ProWeatherLive support at [email protected]—they can check their system logs and help from their end.

Please try these suggestions and let me know what you find! Are you satisfied with this plan for troubleshooting?