[VeryFit] Not receiving any notifications

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Patsy Green
1 year ago In VeryFit
not receiving any notifications

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hi there! I understand you're not receiving any notifications on your VeryFit device. To help you better, could you tell me a bit more? For example, is your VeryFit device connected to your Windows 10 PC or a smartphone? And are notifications not appearing at all, or only from certain apps?

In the meantime, here are some common steps to check and try:

1. Check Bluetooth Connection
Make sure your VeryFit device is properly paired and connected with your phone or PC via Bluetooth. Without a stable connection, notifications won’t be forwarded.

2. Verify Notification Settings in VeryFit App
Open the VeryFitPro app and navigate to the “Device” section. Look for notification or message alert settings and ensure notifications are enabled, especially for SMS and important apps.

3. Check Windows Notification Settings (If Using PC App)
On your Windows 10, go to Settings > System > Notifications & actions. Make sure notifications are enabled for the VeryFit app or relevant devices.

4. Ensure App Notification Permissions
On your phone (if connected to a smartphone), go to Settings > Apps & notifications > See all apps > VeryFitPro and ensure notifications are allowed.

5. Restart Devices
Restart your VeryFit device and the phone or PC it's connected to, then reconnect.

Once you try these, let me know what you observe. We can then explore more advanced settings like disabling battery optimization for the app or reinstalling the app if needed.

Are you using a smartphone connected to the VeryFit device or the Windows 10 PC specifically? That will help me tailor the instructions better!

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