Hi there! I understand that on The RealReal app, your order dates going back 10 years are all showing as today's date, but when you check on the website, the dates appear correctly. That’s definitely unusual. To help you better, could you let me know:

- Have you tried logging out and then logging back into the app?
- Is your app updated to the latest version from the Windows store or the source you installed it from?
- Does the issue happen with all orders or only certain ones?

Meanwhile, here’s a step-by-step approach to try fixing this:

1. Restart the app: Close the app completely and reopen it. Sometimes, a refresh can fix display glitches.
2. Log out and log back in: Go to your profile or settings in the app, sign out, then sign back in to refresh your account data.
3. Check for app updates: Make sure you have the latest version installed. Developers often release bug fixes that could address issues like incorrect dates.
4. Clear app cache/data: On Windows apps, sometimes resetting the app clears corrupted data. You can do this from Windows Settings > Apps > The RealReal > Advanced options > Reset.
5. Reinstall the app: If resetting doesn’t help, uninstall the app and install it again fresh.

If after trying these you still see the wrong dates, it might be a bug with the app’s date handling. In that case, you could reach out directly to The RealReal support team at [email protected] for specialized assistance or [email protected] if it’s related to consignments.

Let me know what you’ve tried so far or if you need further guidance on any of these steps!