If you are experiencing issues with the Bmove shutter not opening and have not received responses to your email inquiries, here are actionable steps to address the situation:

1. Attempt Alternative Contact Methods:
- If you haven't already, reach out to Bmove's customer support through their live chat option or phone support if available. This could expedite a response compared to email.

2. Check Your Spam Folder:
- Sometimes, responses from customer support may be redirected to your spam or junk email folder. Make sure to check there for any missed communications from Bmove.

3. Provide Detailed Information:
- In any further communication, include detailed information about your issue. Specify the problem with the shutter and mention that you already had to call for help. This information may assist their support team in addressing your issue more effectively.

4. Set a Follow-Up Reminder:
- If you do not hear back within three business days, consider sending a follow-up email. Clearly state that you are following up on a previously submitted inquiry regarding your non-responsive shutter issue.

5. Use Community Forums:
- Sometimes, users on forums like Reddit may share similar experiences. Visiting community forums may provide insights or workarounds from other users who faced the same issue. You can view discussions like "Customer support not responding" on platforms like Reddit for advice - learn more

6. Social Media Outreach:
- If Bmove has social media accounts, try reaching out through those platforms. Public messages sometimes get faster responses from companies as they aim to maintain a positive public image.

7. Document Everything:
- Keep records of your communications, including dates and the content of your messages. This documentation can be vital if your situation requires further escalation or assistance.

By following these steps, you increase the likelihood of resolving your issue with the Bmove shutter more efficiently. If problems persist without resolution, consider escalating the matter through any official complaint channels they may provide.