[DoorLoop] Can't seem to figure out how to get the application to rent from you filled out

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Ann Reed
1 month ago In DoorLoop
Can't seem to figure out how to get the application to rent from you filled out

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 month ago

Hi there! I understand you're having trouble with filling out the rental application in the DoorLoop app. I want to make sure I get this right — could you tell me a bit more about where exactly you're getting stuck? For example:

- Are you having trouble accessing the application form in the app?
- Is there an error message popping up when you try to submit the application?
- Or is it a matter of not knowing how to start or complete the form?

Once I have a bit more context, I can guide you through the exact steps to get your rental application filled out smoothly.

Meanwhile, to give you a quick overview: DoorLoop’s rental application process is designed to be straightforward. Usually, the process involves opening the application through a link or your property manager sending you an application request. You fill out the required information, which includes personal details, employment, references, etc., and submit it for review.

If the issue is related to incorrect information causing errors or trouble verifying identity, that's something we can walk through as well.

Let me know more about your specific problem, and I'll help you step-by-step!

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Ann Reed
1 month ago

Can't get her app and once I do I mess up and have to start over. I've done this time and time again very fustrating

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 month ago

Thanks for sharing that—you’re trying to install the DoorLoop app on your Android device running version 10 but it keeps restarting, and that’s been causing you to lose your progress on the rental application, right? I can help you address the app installation and stability issues first, so you have a smooth experience filling out the application without needing to start over multiple times.

Let’s try these steps in order:

1. Clear Cache and Storage for Google Play Store
Sometimes, app downloads or updates can get stuck due to the Play Store’s cache. Here’s how:
- Go to Settings > Apps > Google Play Store
- Tap Storage then Clear Cache and Clear Storage/Data
- Restart your device and try installing DoorLoop again.

2. Check Available Storage Space
If your device is low on storage, apps may fail to install or behave unexpectedly.
- From Settings > Storage, make sure there’s enough free space (ideally at least 500MB free).

3. Uninstall Previous DoorLoop Versions
If you had an older or partially installed version, uninstall that completely before reinstalling.
- Go to Settings > Apps > find DoorLoop > Uninstall.

4. Install from Google Play Store or via DoorLoop Link
Use the official Google Play Store listing or the link provided by your property manager (if any) to ensure you get the latest version.

5. Update Your Android System
Sometimes, outdated system files can cause app crashes. Check for any Android OS updates:
- Settings > System > System updates.

6. Restart Device
A simple reboot after these changes can stabilize installations.

If after trying all the above, the app still keeps restarting or won’t install, you might want to:
- Try installing on another compatible device if possible (temporary solution)
- Contact DoorLoop support directly through their in-app chat (once you get the app working) or email [email protected] for deeper troubleshooting.

Meanwhile, if you need to fill out the rental application urgently and can’t wait for the app, is there a way to complete it via your mobile web browser? Often, DoorLoop applications can be accessed through a link in the browser without needing the app itself. If you’d like, I can guide you on how to do that with your Android WebKit browser.

Does this sound like a good plan? Would you like help with trying the browser method or step-by-step through the app reinstall?

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