Hi there! I understand that the Turbo AI app is not creating flashcards for you. I'd be happy to help get this sorted out. To start off, could you tell me a bit more about what you are experiencing? For example:

- Are you trying to generate flashcards from a specific source, like a PDF or lecture notes?
- Do you see any error messages or does the app just stop responding?
- Have you successfully generated flashcards in the past on this device or is this your first attempt?
- Are you using Turbo AI through the browser or an app?

This info will help me guide you through some tailored troubleshooting steps.

i have made them before but they are not working now

Thanks for the extra info! Since you’ve created flashcards before but now the Turbo AI app isn’t making them, let’s try some quick checks based on common causes:

1. Refresh Your Internet Connection
Sometimes, the app needs a stable online connection to fetch content. Please restart your router or switch to a different network if possible.

2. Clear Browser Cache and Cookies
Since you’re on a Windows device using the WebKit browser, clearing cached data can remove corrupt files that might block flashcard generation. Here’s how:
- Open your browser settings.
- Find the option for clearing browsing data (cache and cookies).
- Clear data for at least the last 24 hours, or better, all time.

3. Log Out and Log Back In
Sign out of your Turbo AI account and then sign back in to refresh your session.

4. Try Incognito/Private Mode
Open a new incognito/private browsing window and access Turbo AI there. This helps identify if browser extensions or settings are interfering.

5. Check for App or Service Updates
If you use a Turbo AI desktop or mobile app, make sure it’s updated to the latest version. Also, check their support page or forum for any notice about outages or ongoing issues.

If you’ve tried these and the flashcards still won’t generate, tell me what exactly happens when you attempt to create them now—do you get error messages, does the screen freeze, or no response at all? This will help me explore deeper troubleshooting or potentially escalate for you1 3 2.

Are you able to try the above steps and let me know what you observe?