[Turbolearn] When i open the browser version of turbo.ai it doesnt load any of my notes or setting

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lisa
6 months ago In Turbolearn
when i open the browser version of turbo.ai it doesnt load any of my notes or setting

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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6 months ago

Hi! I understand that when you open the browser version of Turbo AI on your Windows device, your notes and settings are not loading. Let’s work through this together to get it sorted out.

First, could you tell me if you’ve tried refreshing the page or closing and reopening the browser? Also, are you logged into your Turbo AI account properly? Sometimes this can cause data not to load.

If you’ve done that, here’s a simple step-by-step you can follow:

1. Clear your browser cache:
- Open your WebKit browser settings.
- Look for the option to clear browsing data.
- Select “Cached images and files” and clear them.
- Then restart the browser and try loading Turbo AI again.

2. Ensure your internet connection is stable because intermittent connectivity can prevent loading saved notes and settings.

3. Check if any browser extensions might be interfering by disabling them temporarily.

4. Try logging out of Turbo AI and logging back in to refresh your session.

If none of these help, I can assist you with some advanced troubleshooting or you might consider reaching out directly to Turbo AI customer support at [email protected] for more detailed assistance1 2.

Could you let me know what you have tried so far or if you want me to guide you through any of these steps?

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