Hi there! I’m Alice Johnson, here to help with your Mahjong 3! app issues. Could you share a little more about what's happening? For example, does the app not open at all, freeze during gameplay, or experience connection problems? Any details you provide will help me guide you better.

In the meantime, let's try a few simple steps tailored for your Kindle (Android 9):

1. Restart your Kindle device. This refreshes system resources and can solve minor glitches.
2. Make sure your Mahjong 3! app is updated to the latest version. You can check for updates in the Amazon Appstore or wherever you downloaded it.
3. Check that your Kindle’s system software (Android 9) is also up to date.
4. Clear the Mahjong 3! app cache:
- Go to Settings > Apps > Mahjong 3!
- Tap on Storage
- Tap Clear Cache
This helps remove temporary files that might be causing issues without deleting game data.

If you’ve tried those already or they don’t help, let me know what you’ve done and what happened, so we can try more advanced fixes like reinstalling the app or checking network connectivity.

How does that sound? Are you able to try these steps and tell me what you observe?

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