[Hushed] This call can not be connected

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Shannon
8 months ago In Hushed
this call can not be connected

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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8 months ago

Hi! I’m here to help with your issue connecting calls on the Hushed app. To get started, could you tell me a bit more about what happens when you try to make a call? For example, do you see any error messages, or does it just fail silently?

In the meantime, a common cause for Hushed calls not connecting is an unstable or weak internet connection. Let’s try these steps first:

1. Check that your Mac is connected to a strong WiFi network or a reliable internet source. Sometimes switching to a different WiFi network or using mobile hotspot data can help.

2. Restart the Hushed app completely—close it and then open it again to refresh the connection.

3. Restart your Mac to clear any temporary issues that might affect the app connectivity.

4. Make sure the app is updated to the latest version available.

Since you’re using macOS 10.15.7, please ensure that permissions for microphone and internet access are properly set for Hushed in your System Preferences > Security & Privacy > Privacy.

If you have tried some of these already or still have issues, just let me know, and we can dive deeper. Also, I can check if there are any current outages or specific known issues with Hushed calls. How does that sound?

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