[HDO BOX] Searth is not working.

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Anastasia
11 months ago In HDO BOX
Searth is not working.

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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11 months ago

Hi there! I understand that the search feature on your HDO BOX isn't working, is that right? Just to get a clearer picture, could you tell me a bit more about what happens when you try to use the search? For example, do you get any error messages, or does the search just return no results? Also, have you recently updated the app or made any changes to your device?

While you get that for me, here are some initial steps you can try to fix the search issue on HDO BOX using your Android device:

1. Restart the App: Sometimes the app needs a fresh start. Close HDO BOX completely from recent apps and open it again.

2. Clear App Cache: Cache stores temporary data that can get corrupted.
- Go to your device Settings > Apps > HDO BOX
- Tap on Storage & Cache
- Select Clear Cache

3. Force Stop and Relaunch:
- From the same app settings page, tap on Force Stop
- Then reopen the app and try the search again.

4. Check for Updates: Make sure both your Android OS and HDO BOX app are up to date. An outdated version might cause issues.

5. Reboot Your Device: Restart your phone to refresh its system.

If these steps don't solve the problem, there could be a temporary server issue or a software bug. In that case, we might look into updating the firmware or reinstalling the app.

Let me know what you observe or if you've already tried any of these. That way, I can guide you further. Are you able to give these a try?

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