Hi there! I see you're getting the error message "an error has been occurred" when typing your username on the MadLipz app. Let's work together to figure this out.

To start, can you tell me if this happens every time you type any username, or only for specific ones? Also, is this when you’re trying to log in, sign up, or somewhere else in the app?

Meanwhile, here are some initial steps you can try that often help with such app errors on Android 10:

1. Restart your device — this clears temporary glitches.
2. Clear the MadLipz app cache and data:
- Go to your phone’s Settings > Apps > MadLipz.
- Tap on Storage.
- Choose "Clear Cache" first. If the issue persists, also tap "Clear Data" (note: clearing data may require you to sign in again).
3. Ensure your app is updated to the latest version from the Play Store.

If you’ve already tried these, please let me know so we can look deeper! For example, checking account status or if there might be server-side issues.

Are you able to try these and tell me what happens?