[The Telegraph] Keeps crashing every couple of seconds

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Helen Woodman
1 year ago In The Telegraph
Keeps crashing every couple of seconds

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Hi there! I'm sorry to hear that the Telegraph app on your iPhone keeps crashing. Let's see if we can get this sorted out together.

Could you tell me if this issue started after a specific event, like an update, or has it been happening for a while? Additionally, have you tried any troubleshooting steps so far?

H
Helen Woodman
1 year ago

No reason it began yesterday. Not tried anything

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Thanks for the information! Let’s take a few simple steps to troubleshoot the app crashing issue. Here’s what we can do:

1. Restart Your iPhone: Sometimes, a quick restart can resolve temporary glitches. Press and hold the side button and the volume up (or down) button until you see the slider to power off your device. After it’s turned off, wait a few seconds before turning it back on.

2. Update the App: Make sure that the Telegraph app is up to date. Open the App Store, tap on your profile icon at the top right, and scroll down to see if there’s an update available for the Telegraph app. If so, go ahead and update it.

3. Check for iOS Updates: Ensuring that your iPhone is running the latest version of iOS can also help. Go to Settings > General > Software Update. If an update is available, please download and install it.

4. Reinstall the App: As a next step, you might consider deleting the Telegraph app and reinstalling it. Tap and hold the app icon until it shakes, then tap the “X” to delete it. After that, go back to the App Store, search for the Telegraph app, and download it again.

Try these steps, and let me know if the crashing issue continues. I’m here to help!

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