Hi there! I’m Emily, here to help with the "euria.infomaniak.com refused to connect" message you’re seeing on the Infomaniak Euria app. Let’s get to the bottom of this together.

To start, can you tell me a bit more about when this error appears? For example:
- Are you trying to log in, or does the error happen right when you open the app?
- Have you recently changed any network settings or started using a VPN or proxy?
- Have you tried accessing it from a different device or browser?

In the meantime, here are some initial steps we can try to resolve this:

1. Check your internet connection. Make sure your internet is stable and working for other websites.
2. Clear your browser cache. Since you’re using a WebKit-based browser on Windows 10, clearing cached data can sometimes fix connection issues.
3. Disable VPN or proxy temporarily. Sometimes these can block certain sites.
4. Try accessing the app from another browser or device. This helps determine if the problem is device-specific.
5. Check firewall or security software. Ensure that they’re not blocking euria.infomaniak.com from connecting.

If these don’t help, there might be a temporary server-side issue on Infomaniak’s end, but we can explore that further once you’ve tried the above.

Let me know how these steps go, or if you can provide a bit more info about the situation!