[Turn-Up] Infinite loading, not loading in

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Rick
5 months ago In Turn-Up
Infinite loading, not loading in

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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5 months ago

Hello! I’m Pierre, happy to help you with the Turn-Up app infinite loading issue you’re facing on your Android device. To get us started, could you please tell me a bit more? For example:

- When exactly does the app start loading infinitely? Is it right when you open it, or after a specific action?
- Have you tried any steps already to fix it, like restarting the app or your device?
- Is your internet connection stable?

Meanwhile, here are some general steps that often help resolve infinite loading issues in apps:

1. Force Close and Restart the App:
- Go to Settings > Apps > Turn-Up.
- Tap "Force Stop," then reopen the app to see if it loads properly.

2. Clear Cache:
- In the same app info screen, tap "Storage," then "Clear Cache."
- This removes temporary files that might cause loading problems without deleting your data.

3. Check Internet Connection:
- Switch between Wi-Fi and mobile data to see if connectivity is the problem.
- Try loading another app or website to confirm.

4. Restart Your Device:
- Sometimes a simple reboot of your Android device can clear up glitches.

5. Update the App:
- Visit the Google Play Store and check if there is an update available for Turn-Up.

If after trying those steps the problem persists, please let me know what happened at each step or if you see any error messages. That’ll help me guide you further.

Are you able to try these out?

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