Hi there! I understand you're noticing that your Scoopz app shows over 200 new followers, but your messages count has dropped from about 20 per day to zero. That does seem unusual. Let's figure this out together.

First, just to clarify: Are you checking the messages within the Scoopz app itself, or are these messages supposed to come through email or notifications? Also, do you see any notification alerts, or is it completely blank with no indication of new messages?

Assuming the messages are in-app, here are some steps we can try:

1. Refresh the app and feed: Sometimes the app needs to sync properly. Close Scoopz completely (force close from your app switcher) and reopen it.

2. Check your internet connection: Make sure your device is online with a stable connection, as message loading depends on it.

3. Clear the app cache: On your Android 10 device, go to Settings > Apps > Scoopz > Storage > Clear Cache. This often fixes temporary glitches.

4. Log out and log back in: This can refresh your account data from the server.

5. Ensure the app is up to date: Visit the Google Play Store, find Scoopz, and update if available.

If you've done all these and still see no messages despite new followers, it might be a server-side problem or a feature glitch with the app. Some users have reported similar cases where followers come in but messages don't, possibly due to permissions or filters in messaging.

Would you mind telling me if you have tried any of the steps above already? Also, do you recall if this started happening after any recent app update or device change?

If needed, I can help you escalate or check if there's a known issue with the Scoopz messaging service for your region and device.

Looking forward to your reply!