Hi there! I see you're having trouble uploading videos on the Scoopz app. I'd love to help you get this sorted out. To start with, could you tell me a bit more about the issue?

- Are you seeing any error messages when you try to upload a video?
- Have you been able to upload videos before, or is this a new problem?
- What kind of internet connection are you using right now (Wi-Fi or mobile data)?
- Also, do you know the size and format of the videos you're trying to upload?

This info will help me guide you better. Meanwhile, here are some common checks to try:

1. Check your internet connection — Make sure you have a stable Wi-Fi or mobile data connection.
2. Video file requirements — Ensure the video format is supported and the file size isn't too large.
3. Switch networks — If you're on Wi-Fi, try using mobile data or vice versa.
4. Update the app — Having the latest version avoids bugs that might affect uploads.
5. Clear app cache — Go to your Android device settings > Apps > Scoopz > Storage > Clear Cache.

Could you let me know which of these you've already tried, or if you want me to guide you through any step? Also, I should mention that there are some reports indicating that Scoopz is no longer supported in the US due to updates stopping, which might impact uploads for some users1.

Let's work together to find the right fix!

Simple Wont upload VIDEO starting YESTERDAY

Thanks for letting me know the issue started just yesterday and that videos simply won’t upload. Since it’s a recent change, let’s narrow down some possibilities.

First, could you confirm if you’re located in the US? There have been reports that Scoopz is no longer supported in the US due to developers stopping updates, which has caused video upload problems for users there1.

If you’re outside the US or this doesn’t apply, here’s a step-by-step to try next on your Android 10 device and WebKit browser:

1. Restart your device — Sometimes a fresh start clears temporary issues.
2. Check for app updates — Open Google Play Store and see if a new Scoopz update is available; install if so.
3. Clear app cache and data — Go to Settings > Apps > Scoopz > Storage > Clear Cache. If the problem persists, also try Clear Data (note that this might log you out or reset preferences).
4. Try a different network — Switch between Wi-Fi and mobile data to check if the upload issue is network-related.
5. Check video format and size — Scoopz typically supports common formats like MP4. Large files may fail to upload, so try a shorter or smaller video.
6. Reinstall the app — Uninstall Scoopz, then reinstall from the Play Store to fix corrupted files.

If none of these fix the issue and you're in a region where Scoopz is still officially supported, it might be a server-side problem. In that case, I recommend waiting for the developers to resolve it or checking Scoopz's official support for updates.

Would you like me to guide you through any of these steps? Also, can you tell me if you tried any already? That way I can avoid repeating advice.