[Train Station 2] Won't load, can't find update

J
John
8 months ago In Train Station 2
Won't load, can't find update

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Emily Roberts

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8 months ago

Hi there! I see you're having trouble loading the Train Station 2 update and can't seem to find it. To help sort this out, could you tell me a bit more about what exactly happens when you try to update or launch the app? For example, does the app open and then freeze, or does it just not start at all? Also, have you tried checking for the update in the app store?

In the meantime, here's a step-by-step approach that often helps with this kind of issue on Android devices like yours:

1. Check for Update Manually:
- Open your device’s Google Play Store.
- Search for "Train Station 2".
- Instead of clicking "Open," tap on the app’s icon or name to open its detailed page.
- Look for an "Update" button there and tap it if available.

2. Clear App Cache:
Sometimes, leftover temporary data can mess with updates. You can clear the cache without deleting your game data:
- Go to your device Settings > Apps > Train Station 2.
- Tap on "Storage" > "Clear Cache."
- Then try launching the app again.

3. Restart Your Device:
A quick restart can refresh things and allow updates to apply cleanly.

4. Check Storage Space:
Ensure you have enough free space on your device. Update failures often happen when storage is low.

5. Reinstall the App (as last resort):
If updating or clearing cache doesn’t work, you can uninstall and reinstall the app. According to the developer, your progress is saved on their servers, so you shouldn’t lose your team or levels. But if you prefer, you can double-check if your account is logged in so your progress is backed up.

If you've already tried any of these, just let me know which ones, and I can guide you to the next steps or more advanced fixes.

I found some conversations where players had a similar issue and solved it by manually updating the app from the store page instead of just opening it, so that’s a good first try1.

Does this make sense? Let me know how it goes or if anything feels unclear!

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