[Gotham Sports] Can't login on LG TV

R
Rod
1 year ago In Gotham Sports
can't login on LG TV

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Hi there! I’m Daniel Otega, and I’m here to help you with the login issue on your LG TV for Gotham Sports.

Could you please provide a bit more detail? Are you receiving any specific error messages when trying to log in, or is the app not responding at all? Also, have you already tried any troubleshooting steps like restarting the app or your TV?

Let’s work through this together!

R
Rod
1 year ago

I type in username and press enter on onscreen keyboard and it returns me to the screen in endless loop

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
1 year ago

Thank you for the additional details! It sounds like you're stuck in a login loop with the Gotham Sports app on your LG TV. This can sometimes happen due to software glitches or account settings. Let’s try a few steps to help you get through this:

### Step 1: Soft Reset the TV
1. Turn off your LG TV.
2. Unplug it from the power source.
3. Wait for about 30 seconds before plugging it back in.
4. Turn the TV back on and try logging into the Gotham Sports app again.

### Step 2: Check for Software Updates
1. Press the “Settings” button on your remote.
2. Go to “All Settings” > “General” > “About This TV.”
3. Check for software updates and install any that are available.

### Step 3: Reinstall the Gotham Sports App
1. Navigate to the Home screen and locate the Gotham Sports app.
2. Highlight the app, press and hold the "OK" button on the remote until you see options.
3. Select “Remove” and confirm the action.
4. Go to the LG Content Store, search for the Gotham Sports app, and reinstall it.

### Step 4: Account Settings (if needed)
If you're still having trouble, there might be an issue with your account. You can try accessing your account from a different device (like a smartphone or computer) to verify that your credentials are correct. If any settings related to your account seem off, please correct them.

If none of these steps work, it might be worthwhile to contact the Gotham Sports support team directly. Here’s their contact link for further assistance: Gotham Sports Contact Us

Let me know how it goes, and I’m here to help if you need further assistance! Are you satisfied with the solutions I provided?

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