[Washington Post] Washington Post app crashes

M
Mike
3 months ago In Washington Post
Washington Post app crashes

Comments

user
avatar
117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

View Profile
3 months ago

Hi there! I understand the Washington Post app on your Android 9 device using WebKit is crashing. Could you tell me a bit more about when exactly the crashes happen? For example, does the app crash right after opening, when reading articles, or performing specific actions?

In the meantime, I can guide you through some basic troubleshooting steps that have worked for similar issues:

1. Clear App Cache and Data
- Go to your device's Settings > Apps > Washington Post app.
- Tap on Storage and then tap "Clear Cache" and "Clear Data."
- Restart the app and see if it runs smoothly.

2. Restart Your Device
- A simple reboot can fix temporary glitches affecting the app.

3. Update the App
- Check the Google Play Store for any available updates for the Washington Post app and install them.

4. Disable Hardware Acceleration (if available in app settings)
- Some users reported that this helped with crashes while reading articles. Try looking for this option in the app’s settings under “Advanced” or similar.

5. Reinstall the App
- Uninstall the app entirely, then download and install it again fresh from the store.

Since you’re on Android 9 with WebKit, make sure your system is updated patch-wise as older versions sometimes have compatibility issues with newer app versions.

If you've already tried any of these steps, let me know which ones so we can dive deeper or try an alternative approach. Also, if there’s an error message appearing when it crashes, please share it—it can help identify the cause.

Are you able to try these and tell me what happens?

1 2 4

Leave a comment