Hi there! I understand you're having trouble finding the PalmPay app on your phone and it's not available on the Play Store. Let's work through this together.

First, can you confirm if your device has enough storage space? Sometimes, if your storage is full, it can prevent the app from showing up for download. You can check this by going to your device's settings, then selecting 'Storage' to see how much space is available.

If there’s enough storage, let's move on to clearing the cache and data from the Google Play Store. Here’s how you can do it:

1. Open your device's Settings.
2. Scroll down and tap on Apps or Applications.
3. Find and tap on Google Play Store.
4. Tap on Storage.
5. Here, you'll see options to Clear Cache and Clear Data. Tap both options.
6. Once completed, go back and try searching for the PalmPay app again.

Please let me know if you're still encountering the same issue after trying these steps or if you need further assistance!