To resolve the issue of the HiTV video not playing and seeing a "Too many people" message, follow these detailed steps:

1. Check Your Internet Connection: Ensure that your device is connected to a stable internet connection. You can try switching from Wi-Fi to mobile data or vice versa to see if that resolves the issue.

2. Clear App Cache and Data:
- Go to Settings on your Android device.
- Navigate to Apps and find HiTV.
- Tap on it, then select Storage.
- Click on Clear Cache and then Clear Data.
This may help resolve any issues stemming from corrupted or outdated cached data - learn more - learn more.

3. Update the HiTV App: Check if there’s an update available for the HiTV app. An outdated app may not function correctly. Go to the Google Play Store, search for HiTV, and update it if necessary - learn more.

4. Restart Your Device: Sometimes, a simple restart can fix temporary glitches. Power off your device for a few seconds and then turn it back on.

5. Reinstall the HiTV App: If the problem persists, uninstalling and then reinstalling the app may resolve deeper issues. Long press on the HiTV app icon, select Uninstall, then go to the Google Play Store and reinstall it - learn more.

6. Try Again Later: The "Too many people" message can indicate that there are server restrictions or limitations on concurrent views. If many users are accessing the content simultaneously, give it some time and try again later.

7. Contact Support: If none of the above steps work, consider contacting HiTV support for assistance. They may provide specific solutions tailored to your issue.

Implementing these steps should help you address the problem with the HiTV app effectively. If you need additional guidance, consider checking out these helpful resources from the links provided.