Hi there! I understand your arrow in the FPRO app is stuck pointing to the level you just finished, and the next level isn't unlocking. Let's get this sorted out.

To start, could you tell me if you have completed any necessary actions like fully finishing the current level's requirements or receiving any confirmation in the app? Also, have you tried closing and reopening the app or restarting your iPhone?

In the meantime, here is a series of steps to troubleshoot this:

1. Check Your Internet Connection: Ensure your iPhone is connected to a stable internet connection. Sometimes, progression syncing depends on that.

2. Restart the App: Close the FPRO app completely from the app switcher and reopen it to refresh the game state.

3. Force Restart Your iPhone: Since you're on iOS 18.7.1, you can quickly restart your device by pressing and holding the side button and volume up button together until you see the Apple logo.

4. Log Out and Log Back In: If the app allows user accounts, try logging out and logging back in to refresh your game progress.

5. Update the App: Check the App Store to confirm that you have the latest version of FPRO installed. An outdated version might cause this issue.

6. Clear App Cache/Data: Although iOS doesn’t have a direct cache-clear option like Android, reinstalling the app can help clear corrupted data. Before uninstalling, make sure your progress is saved or synced to your account.

If you've tried these steps or the problem persists, let me know so we can explore advanced checks, like verifying if there are known issues with the game servers or if an update has caused glitches.

Are you satisfied with this guidance, or would you like me to go into more detail on any of these steps?

It’s still not working

Thanks for letting me know it’s still not unlocking. Since the basic steps didn’t resolve this, let’s try a couple more things specific to FPRO app behavior on your iPhone with iOS 18.7.1.

1. Check for Pending Updates:
Make sure both your iOS and the FPRO app are up to date. Sometimes app glitches are fixed in recent updates.

2. Verify Your Account Sync:
Are you logged into your FPRO account within the app? Sometimes progress only updates after syncing to your profile on their servers.

3. Contact Official Support:
There might be a known issue affecting level progression, or a sync error on their backend. The official FPRO support team can assist with this deeper issue. You can reach them at [email protected] or call +370 658 84757.

4. Review FPRO FAQ or Start Guide:
They have helpful resources you might want to check for additional troubleshooting or special steps required for level unlocking:
- FPRO Contact page
- Start guide page

If you want, I can help draft an email to support explaining your exact problem for a faster response.

Would you like me to help with that or is there anything else you've noticed about the app behavior that might assist? Are you satisfied so far with this direction?

Common FPRO app errors and fixes

Thank you for asking about common FPRO app errors and solutions! Here are some issues users sometimes face and how you can address them on your iPhone with iOS 18.7.1:

1. Level Progression Not Updating:
- This can happen if the app isn’t syncing properly with their servers. Try logging out and back into your FPRO account if possible, and ensure your internet connection is solid.
- Also, closing and reopening the app or restarting your iPhone can refresh the app state.

2. Connection Issues:
- Some users have reported the app not connecting properly or failing to start certain features. Make sure your app is updated to the latest version from the App Store.
- Check your iPhone’s network settings or reset network settings if other apps also struggle to connect.

3. Hardware or Sensor Detection Problems:
- If you’re using any external accessories (like the FPRO Ball Mastery Mat), ensure Bluetooth or other required connections are active and paired correctly.
- Unpair and re-pair the device if needed.

4. App Freezing or Crashing:
- If this happens, deleting and reinstalling the app often helps clear corrupted data caches since iOS doesn’t offer a cache clear button.

5. "No Cheating" or Calibration Errors:
- Sometimes the app may falsely detect cheating or calibration issues. Make sure you follow the calibration instructions carefully, keep your phone steady, and use the app in well-lit areas.

If you want to see official troubleshooting tips, FPRO’s FAQ page is a good resource:
https://fpro.com/pages/faqs

Also, if you face persistent issues that don’t resolve with these steps, reaching out to FPRO support directly is a good next step. Their team can check for any account-specific or server issues1 2.

Let me know if you need guidance on any specific error, or help contacting support! Are you satisfied with this overview?