Hi! I see you’re getting a “not available in your region” message when trying to use Tikkie. Let’s get to the bottom of this together. To start, could you please tell me where you’re currently located? Also, are you trying to use the Tikkie app or access Tikkie through a web browser on your Android device?

Usually, Tikkie is mostly available in the Netherlands or certain European countries due to regional restrictions. If you’re outside those areas, that message might appear because the service blocks usage from certain regions.

Here are some steps you can try:
1. Check Your Location Settings: Sometimes, your device's location settings or IP address might be showing a different country. To confirm, try visiting a site like whatismyipaddress.com (via your browser) and see what country it says your IP is located in.
2. Use a VPN with a Dutch Server: If you’re legitimately outside the supported countries but still need to access Tikkie, using a VPN service that can connect you to a Netherlands-based server can help bypass that restriction. There are reputable VPNs like Windscribe or ExpressVPN that provide Netherlands servers and can help you access region-locked apps 3 5.
3. Google Play Store Region Check: If the app itself isn’t available for download, it might be tied to the region linked to your Google Play account. Changing your Google account country isn’t straightforward but can be done within Google Play settings. Keep in mind you can only change this once per year. Let me know if you want guidance on this.
4. Confirm Account Settings: Ensure your Tikkie account is set up with a phone number and bank linked to a supported country. Tikkie may limit accounts to certain regions.
5. Update App and OS: Since you are on Android 10 with WebKit browsing, ensure your app is up to date and your device software is updated to the latest Android security patches.

Could you share a bit more about what you’ve tried already or if you are currently outside the Netherlands or supported countries? That way I can tailor the next steps for you.

I am currently in the Netherlands, i am accessing the tikkie through my bank app

Thanks for the extra info! So you’re in the Netherlands and accessing Tikkie through your bank’s app, which should normally work without any regional restrictions since Tikkie operates primarily here. The “not available in your region” message is definitely unusual in this case.

Here’s what I recommend we try next:

1. Check Your Bank App Version: Sometimes, banks update their app integrations, and older versions might glitch or show errors. Head to the Google Play Store and ensure your bank app (the one hosting Tikkie) is fully up to date.

2. Re-login or Clear App Cache: Logout from your bank app completely, then log in again. If that doesn’t help, go to your device’s Settings > Apps > Your Bank App > Storage, then clear cache (but not data yet). This can sometimes fix minor hiccups.

3. Verify Location Permissions: Because Tikkie uses location for region checks, confirm that your bank app has permission to access your location on your Android 10 device. Go to Settings > Apps > [Bank App] > Permissions > Location, and make sure it’s allowed.

4. Check Network Settings: If you’re on a VPN or Proxy, that might cause your IP to look like it’s outside the Netherlands. Try disabling any VPN or security apps that might alter your network.

5. Contact Your Bank: If all else fails, your bank might be having an issue with their Tikkie integration. Contact their support directly, as the app may need an internal fix or reactivation on their side.

6. Try the Tikkie Standalone App: Just to isolate issues, you could also try downloading the dedicated Tikkie app from Google Play Store and log in with your bank details. If it works there, the problem is with the bank app integration.

Tikkie is widely used in the Netherlands, with millions active users through banks and the app itself, so normally it should be smooth1 2.

Could you try those steps and let me know what happens? That way, I can help you further if needed.

The issue “Tikkie not available in your region” usually happens because of region detection problems or app/account mismatch, even if the user is actually in the Netherlands.