Hi! I understand that the 'scan to pay' feature on your new MCB Juice app is not working. Let’s try to get this sorted out together.

To start, could you tell me a bit more about what exactly happens when you try to use 'scan to pay'? For example:
- Does the app open the scanner but then fail to process the QR code?
- Or does the scanner not open at all?
- Are you seeing any error messages?
- Have you recently updated the app or your phone’s OS?

Meanwhile, here are some quick checks that often help resolve ‘scan to pay’ issues on the MCB Juice app:

1. Ensure the app is updated: Sometimes the latest fixes are available only on the newest version. Go to the Microsoft Store or official MCB site and check if there’s an update.

2. Check camera permissions: The app needs access to your camera to scan QR codes.
- Go to Settings > Privacy > Camera.
- Make sure camera access is enabled for MCB Juice.

3. Restart the app and phone: Closing and reopening the app or restarting your device can clear temporary glitches.

4. Internet connection: Make sure you have a stable internet connection (Wi-Fi or mobile data).

If the above doesn't help, there may be issues with the app in its latest release or with specific device compatibility. Some users have reported intermittent problems with scan to pay on new versions, especially on certain Android phones, but since you’re on Windows with WebKit, this might be different.

Let me know what you observe, and we can dive into more specific troubleshooting or check if there are any known outages or updates from MCB related to this feature reported recently. If needed, I can guide you to contact the technical support team as well.

Are you able to try these initial steps and share what happens?