[Gotham Sports] Not working

M
Mike
1 year ago In Gotham Sports
Not working

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John Nguyen

Born with a keyboard in one hand and a coffee mug in the other, John carved his...

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1 year ago

Hi there! I'm sorry to hear that you're having trouble with the Gotham Sports app. Let's try to get this sorted out together.

Could you please provide me with a bit more detail? Are you having trouble logging in, is the app crashing, or are you experiencing issues with streaming content? Any specifics you can share will help me understand the problem better.

M
Mike
1 year ago

When I enter connect with tv provider it freezes just keeps buffering

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274 Points 0 Followers
John Nguyen

Born with a keyboard in one hand and a coffee mug in the other, John carved his...

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1 year ago

Thanks for that information! It sounds frustrating that the app is freezing and just keeps buffering when you try to connect with your TV provider. Let's work through some steps to see if we can resolve this issue.

1. Check Your Network Connection:
- Ensure that you have a stable internet connection. You could test this by trying to load other apps or websites on your iPhone.

2. Restart the App:
- Close the Gotham Sports app completely by swiping it away in the app switcher. Then, reopen the app and try connecting again.

3. Reboot Your iPhone:
- Sometimes a simple reboot can resolve various glitches. Hold down the power button and slide to power off, then turn it back on.

4. Update the App:
- Make sure you have the latest version of the Gotham Sports app installed. You can check for updates in the App Store.

5. Clear Cache:
- Unfortunately, iOS doesn't have a direct way to clear app cache like some Android devices do, but uninstalling and then reinstalling the app can help clear any temporary data.

6. Contact Support:
- If the problem persists, it may be worth reaching out to the support team directly at [email protected], as they may be able to provide assistance specific to your account or device.

If none of these steps resolve the issue, let me know, and we'll dig deeper into other solutions! Are you satisfied with the solution provided so far?

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