Hi there! I understand you'd like to update your Dekco DC8E camera's firmware from version 1.3.20210623 to 1.4.0211102. Let's make sure you get that sorted out smoothly.

First, could you please tell me how you usually connect or manage your camera? For example, do you use a specific app on your Windows device, or do you access it via a web interface? Also, do you currently have internet access on the device managing the camera?

Typically, firmware updates for Dekco cameras can be done through the official app or software to ensure compatibility and safety. Once I have these details, I can guide you step-by-step on how to check for the update and install it correctly.

ANDRIOD PHONE-CLOUDEEDGE-N0-YES

Thanks for letting me know you use an Android phone with the CloudEdge app to manage your Dekco DC8E camera. That helps a lot!

Since you want to update your camera’s firmware from version 1.3.20210623 to 1.4.0211102, here’s a step-by-step guide using the CloudEdge app:

1. Connect Your Phone to Wi-Fi:
Make sure your Android phone is connected to a stable 2.4GHz Wi-Fi network. (Most Dekco cameras only support 2.4GHz, not 5GHz.)

2. Open the CloudEdge App:
Launch the CloudEdge app on your Android phone. If you don’t have the latest version of the app, visit the Google Play Store CloudEdge - Google Play to update it.

3. Access Camera Settings:
Inside the app, select your DC8E camera from the device list.

4. Check for Firmware Update:
Look for a “Settings” or “Device Settings” option. Within that, there should be an option for “Firmware Update” or “Check for Updates.” Tap it.

5. Download and Install:
If an update is available (which should be your target version 1.4.0211102), the app will prompt you to download and install it. Make sure the camera stays powered on and connected to Wi-Fi during this process.

6. Wait for Completion:
Firmware updates may take several minutes. Once done, the camera should reboot automatically.

If you don’t see the firmware update option or if the update fails, please let me know. Sometimes, different Dekco models or app versions require specific actions, and I can help you troubleshoot further or escalate if needed.

Are you able to try these steps now?