Hi there! Sorry to hear you’re having trouble registering your VeryFit watch with your iPhone. I'd like to help get this sorted out for you. To start, can you tell me a bit more? Are you seeing any error messages during registration, or does the app just not proceed? Also, have you already installed the VeryFit app from the App Store and tried pairing the watch through it?

Meanwhile, here are a few basics we can check that often make a difference:

1. Make sure Bluetooth is turned on your iPhone (Settings > Bluetooth) and that your watch is close by.
2. Confirm the VeryFit app is updated to the latest version from the App Store.
3. Restart both your iPhone and your VeryFit watch—sometimes a fresh start helps connection issues.
4. Open the VeryFit app, create or log into your account, then choose “Add Device” and follow the prompts carefully.

If that doesn’t get you through registration, try uninstalling and reinstalling the VeryFit app to clear any glitches that might be preventing the account setup.

Could you try these steps and let me know how it goes? If you’re still stuck, we can look deeper into account or network settings.

Keeps say connection lost when trying to enter a password that I haven’t registered yet

Thanks for sharing those details! It sounds like the app prompts you to enter a password, but since you haven’t registered yet, it says "connection lost" when you try to proceed. This usually happens when the app expects you to log in rather than register a new account.

Here’s what I suggest to get around this:

1. Look for a “Register” or “Sign Up” option in the app’s login screen. Sometimes it’s a smaller link or button separate from the login fields. Make sure you're choosing to register first rather than trying to log in with a password you don’t have yet.

2. Check your internet connection:
- Switch between Wi-Fi and cellular data to test if the connection issue disappears.
- Ensure your iPhone’s internet is stable since a spotty connection can cause this error.

3. Restart the App:
- Close the VeryFit app completely (swipe it away from the app switcher).
- Reopen it and see if the registration screen responds differently.

4. Reinstall the App:
- If you don’t see the registration option, try uninstalling and then reinstalling the VeryFit app from the App Store. This can clear potential cached errors causing connection loss during registration.

5. Try the “Forgot Password” option on the login screen if it’s there. Sometimes the app requires you to input a registered email first and send a reset link, even when your account is new or partial.

6. Create an account on the VeryFit website (if available) with your email and password, then try logging in through the app with those credentials.

If none of these work, please let me know what exact screen or message you see when you open the app. That can help me pinpoint if it's a known app bug or a device-specific issue. We can go further from there!

You can also check these community discussions where similar issues were raised, and sometimes, the problem was fixed by reinstalling the app or waiting for an app version update1 4 .

Are you ready to try these steps?